Getting started

Sign in

Open the xgress3 console URL provided by your organisation and sign in with your corporate identity provider. After sign-in:

• If you already belong to an account, you are redirected to that account’s Dashboard.
• If not, you see Get started.

Create an account

On Get started, choose Create an account:

1. Enter an account ID (3–15 characters; lowercase letters a–z and digits 0–9 only).
2. Click Create account.

You become the account owner and can invite others from Settings → IAM → Users.

Your account starts a 14-day free trial immediately — no credit card required. Subscribe from Billing before the trial ends to avoid interruption. See Billing and subscriptions.

The account ID is permanent and appears in public service hostnames:

https://{account_id}--{service_id}.{region}.xg3.io

Example: account acme and service api → https://acme--api.au.xg3.io

Account ID rules

Rule	Detail
Length	3–15 characters
Characters	Lowercase letters and digits only
Uniqueness	Must not already be taken

Invalid IDs show an error message from the console when you submit.

Join an existing account

On Get started, choose Join an existing account:

1. Copy your sign-in email address shown on the page.
2. Ask an account administrator to add you from Settings → IAM → Users.
3. Refresh or sign in again after you are invited.

You receive access according to the role assigned to you.

Select account and region

After you belong to one or more accounts:

1. Use the account selector in the header to choose which account you are managing.
2. Use the region selector to choose the region for agent and service operations (for example au).

All agent enrollment, service configuration, and request lookup use the selected account and region context.

Dashboard and setup checklist

The Dashboard shows overview counts (agents, services, credentials, users) and a setup checklist for new accounts:

1. Enroll an agent — at least one agent connected
2. Add a service — at least one service configured
3. Create authentication — at least one credential or service key
4. Invite a teammate — more than one user on the account

You can dismiss the checklist once core setup (agent, service, authentication) is complete.

Seeded roles

New accounts include template roles:

Role	Typical use
Admin	Full account management
Viewer	Read-only access
Account Manager	User and role administration

Account owners receive administrative access even if role assignments change. Customize roles under Settings → IAM → Roles if your account allows it.

Next steps

• Agents and services — enroll an agent and create a service
• Billing — trial, subscribe, and manage your plan
• Quickstart — full path to the first HTTP call